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Polaris is the system being used by the 20 libraries in Westmoreland County who make up the WLNetwork. Many people have already discovered some of the fun new features it offers, such as being able to renew your books or place requests without leaving the comfort of your home. You can also create lists of books or movies you'd like to check out some day and much more. But as with all new systems, they take a little getting used to. This page works in conjunction with the library's BLOG to offer tips to help you use Polaris, check back often for updates.
POLARIS TIPS FOR JUNE:
Renewing Items Online -
To renew items from home, you must visit your Patron Account. In the fields provided, enter your county library card's entire barcode (without spaces), your password (or PIN), then Log In. A screen will appear containing your information. Click on the Items Out tab for a list of titles you currently have on loan. At the bottom of this screen, you will be given two renewing choices - Renew Selected Items (to select and renew specific titles from the list) and Renew All Items. As before, titles that are requested by other patrons cannot be renewed. Once you have made your choice and renewed your materials, you might want to revisit the Items Out page to verify which titles you were able to renew. If you have any questions or experience any problems, please contact the library at 724-238-6451 or lvlibrary@wpa.net! And don't forget - if you're at a public terminal, always be sure to Log Out when you're done!
Creating Lists -
Another great feature Polaris provides is the ability to make lists; which are a great way to keep track of titles you'd like to read, listen to, or even watch some day. Begin by logging-in to your account. On the left side, you will see the My List box. Pick the "Create new saved list" link to name the list, then click on the "Create list" button. Ok, now you need to use one of the search options to find items. As you find a title, click on "Add to my list" - this creates a "Working List" that temporarily stores the titles until you're ready to take further action. Once you've made your selections, click on "Show list details." The selected items will show on the screen with a few choices. Pick the name of the list you wish to save each title to from the drop-down menu provided, then click on "move to." Continue doing this until each item has been moved. Now when you're desperate for a book or movie, you'll be able to consult your list or lists to quickly find something you've been wanting to read or listen to or watch. If you have any questions or experience any problems, please contact the library at 724-238-6451 or lvlibrary@wpa.net! And don't forget - if you're at a public terminal, always be sure to Log Out when you're done!
Looking up DVDs -
Are you a movie or TV fan? With Polaris, you can order movies and TV shows on DVD from libraries all over the county! When you are conducting any search in Polaris, simply click on the drop down menu next to the words “Limit By” and choose DVD. When you do this, you will notice an asterisk * in the “Search for” box. If you press “Go!” a list of all DVDs in the system will be returned. To search for a particular title, type in the name of a movie in the “Search for” box. You can also type the name of an actor or actress in the “Search for” box. Movies usually arrive within one to two days of ordering, so don’t order too many at once! If you have any questions or experience any problems, please contact the library at 724-238-6451 or lvlibrary@wpa.net! And don't forget - if you're at a public terminal, always be sure to Log Out when you're done!
New Titles -
Looking for a new book, video or sound recording? On the left side of the main POLARIS page, there is a New Titles box. Pick one of the links to view new items. If you have any questions or experience any problems, please contact the library at 724-238-6451 or lvlibrary@wpa.net! And don't forget - if you're at a public terminal, always be sure to Log Out when you're done!
POLARIS TIPS FOR MAY:
Email Notifications -
Are you having trouble receiving your email notifications? We recommend that you check your spam folder and filter to be certain that the library's emails are not being blocked. If you are still having trouble, please contact the library (724-238-6451 or lvlibrary@wpa.net) to make sure we have the correct email address and that the email notification option was selected!
Accessing Your Account -
Polaris allows patrons to check their account and place requests from the comfort of your home computer. Whenever you're ready, you will need to have your county library card and PIN (or password) handy. Enter your entire barcode without spaces, including any letters, into the appropriate box. Your PIN (or password) was created by you when you filled out the form. If you experience any trouble, stop by for a quick lesson or contact the library at 724-238-6451 or lvlibrary@wpa.net!
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